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28/01/2025

Water Supply Returned To 20,000 Donegal Residents

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Efforts are continuing to restore water supply to customers across County Donegal following the impact of Storm Éowyn, Uisce Éireann has announced.

Thus far, the water company has already restored supplies to 20,000 customers in the county and it is actively sourcing and deploying generators at sites where power has not been restored.

Uisce Éireann are also coordinating closely with the ESB to prioritise power restoration while liaising with other agencies, including the National Emergency Co-ordination Group and the local authorities. 
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Uisce Éireann's Damien O'Sullivan discussed the efforts being made. He said: "This storm has marked the worst impact on Uisce Éireann's network in Donegal to date and has been an extremely busy period for our engineers, supervisors, caretakers and repair crews, who have been working hard to restore water for our customers and I want to acknowledge those efforts.

"Their efforts have led to the majority of water treatment plants resuming normal operations, although five plants are still reliant on back up generator power. 

"We apologise to customers who have been without water for a few days and ask for the public’s continued patience during this challenging time. In areas where water supply has been out for longer periods, our teams are working to provide alternative water supplies and we currently have 50 locations around the country where alternative supplies are in place."

Damien added: "We are also providing additional supports for elderly and vulnerable customers, and we could encourage people to contact our customer care team at 1800 278 278 if additional support is needed."

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