Energy Firms Play A Key Role In Supporting Struggling Families - SF

Northern Ireland electricity and gas suppliers have signed up to a new 'energy charter', supporting individuals and families struggling with the cost of living crisis.

Welcoming the initiative, Sinn Féin MLA Caoimhe Archibald said: "Many workers and families are struggling in the cost of living crisis this winter and soaring energy bills have put huge pressure on people.

"Companies clearly have a role in supporting people through this crisis and have a responsibility not to make things worse by being inflexible or punitive.


"The new 'energy charter' announced today is a positive initiative and will hopefully provide relief to some of those struggling.

"While it is a voluntary charter, all suppliers have signed up to it and the hardship fund, measures to support those on care registers and a single point of information are practical things that can help.

"Anyone who is struggling should make contact with their supplier as early as possible and contact the Consumer's Council if they need help.

"Sinn Féin will continue to work with the Utility Regulator, Consumer's Council and local suppliers to ensure people are getting the help they need and companies are playing their part in supporting them."