Areas include: Macroom town, Codrum, Masseytown, Kilnagurteen, Coolehane, Coolcower, Macloneigh, Carrigadrohid, Ballinagree and surrounding areas.
The Boil Water Notice has been put in place a precautionary measure due to elevated turbidity in the supply. The notice affects approximately 4,200 people supplied by the Macroom Public Water Supply, serving Macroom town, Codrum, Masseytown, Kilnagurteen, Coolehane, Coolcower, Macloneigh, Carrigadrohid, Ballinagree and surrounding areas.
An updated map of the affected areas is attached. If any customer is unsure on whether or not the Boil Water Notice applies to their area, please contact the Irish Water customer care helpline, open 24/7 on 1800 278 278.
Experts from Irish Water and Cork County Council are working to implement solutions with a view to lifting the notice as quickly and as safely as possible. In the meantime, all customers on this supply are advised to boil their water before use until further notice.
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Vulnerable customers who have registered with Irish Water will receive direct communication on this Boil Water Notice.
Neil Smyth, Irish Water's Asset Operations Lead said: "We had issues at Macroom water treatment plant over the last 10 days. Last week we completed works on the filtration process at the plant, which helped ensure safe drinking water was supplied into the network. However, intermittent shut-downs were required while the works were taking place and this resulted in a reduced amount of treated water being available for supply. On Wednesday morning, the turbidity level in filtered water did not meet the required levels. Following consultation with the HSE, a boil water notice was put in place.
"Works are continuing this week to restore normal treatment processes and new equipment that is required to address issues with the filtration process at the plant will be delivered and commissioned next week. Once installation and testing of the new equipment is complete, a period of stable operation, monitoring and sampling will be required before the boil water notice can be lifted.
"We are aware of how this notice is affecting everyone. We thank our customers in advance for their patience and cooperation while we work as safely and as efficiently as possible to complete these upgrade works.
"Public health is Irish Water's number one priority. We advise customers in the affected areas to adhere to the Boil Water Notice until further notice. We will continue to work closely with Cork County Council and the HSE to monitor the supply and lift the notice when it is safe to do so. We will issue a further update as soon as more information is available."
