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19/12/2016

NI Electricity Firm Enters Administration

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An electricity supplier in Northern Ireland has gone into administration.

Open Electric had around 1,100 customers and they have now been moved to Power NI.

Customers who pay by direct debit or pay when they receive a bill do not need to do anything further.

However they will need to contact Power NI to set-up payment options.

Pay as you go customers will need to contact Power NI to receive a new keypad number.

Jenny Pyper, Chief Executive of the Utility Regulator said: "Customers of Open Electric do not need to worry, particularly over the Christmas period, and they will not experience any disruption to their electricity supply. All of Open Electric's customers have now been switched to Power NI, which is the nominated supplier under the contingency arrangements established for this kind of situation by the Utility Regulator, Power NI and NIE Networks.

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"We have been carefully watching market developments in general, particularly over the last few weeks, and have been speaking with suppliers. As soon as we decided that Open Electric's licence should be revoked, we activated established arrangements to ensure that affected customers did not lose their electricity supply, and were transferred seamlessly to Power NI.

"Open Electric's customers have now all been transferred to Power NI on the same tariff basis as Power NI's existing customers. We regulate Power NI's tariff so customers can be assured that the price they pay, reflects the actual cost of delivering electricity to their home or business."

(CD)



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