Irish Water Issues Apology After Customers Receive Multiple Notification Emails

Irish Water has apologised to around 300 customers after they received multiple identical emails from the firm following a mistake in the process for issuing automated notification emails.

The issue has now been investigated and rectified and no further customers have been affected.


In a statement, the firm said: "Irish Water apologises to all customers affected by this temporary issue which has now been resolved. Customers can access their account information in the normal way by logging on to their

online account or by calling 1890 448 448.

"This issue has affected less than 1% of Irish Water Customers using online account management and Irish Water is in the process of contacting affected customers directly to apologise for the inconvenience caused."

(CD/JP)