WaterSafe research revealed that over half (54%) of UK homeowners would trust a tradesperson based on first appearances rather than professional credentials. Over two-thirds (67%) said fresh breath and an attractive smell affect their opinion of a tradesperson, while for a third (30%) a trader’s togs affect how trustworthy they think they are.
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As little as 30% of homeowners actually check a tradesmen’s professional credentials and are happy to judge them on face value. This is despite the fact that it is estimated that rogue plumbers have cost over £2.6billion in recent years.
In a bid to raise awareness of the importance of checking a plumber’s credentials, WaterSafe is urging homeowners to TAP, Trust Approved Plumbers.
NI Water's Water Fittings Regulations Manger, Michael McGreevy, said: "NI Water is delighted to endorse the WaterSafe TAP campaign. People in Northern Ireland are just as susceptible to rogue traders as the rest of the UK. By using a Registered Plumber a customer can be assured of the quality of the work they are paying for. The problems that can occur as a result of bad workmanship can be costly and time consuming to fix, and are all the more frustrating if they could have been prevented."
(CD/MH)
