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07/09/2010

Bord Gáis Energy Launches 'Think Beyond' App For iPhone

Bord Gáis Energy has launched its 'Think Beyond' app for the iPhone which is the first of its kind in Ireland from an energy utility.

The 'Think Beyond' app will give customers greater control over their energy accounts and the opportunity for gas customers to submit accurate meter readings. The 'Think Beyond' app will give customers access to:
  • Current energy account balance
  • Billing dates
  • Payment amounts & payment dates
  • Directory of customer contact numbers
  • Safety messages
  • Instructions on how to read gas/electricity meters
John Mullins, Chief Executive, Bord Gáis Energy said: "This is the first step in a strategic programme; Bord Gáis Energy is committed to using and developing new/smart technologies to improve and develop the customer experience and how they interact with their energy accounts and Bord Gáis Energy.

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"Our vision for the future is that customers will be able to interact and keep up to date with their energy accounts via mobile devices."

Additional functionality will include the option to pay gas or electricity bill via the app, push notification to the app when a bill has been issued, when a meter read is due and when a boiler service is due. Further down the line electricity meter reading, the ability to add an appliance servicing.

(CD/KMcA)

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