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7 Review(s) Star Rating

Bathshack

Bathshack Contact Details

Website

Telephone

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Website

www.bathshack.com

Contact

Peter Dunlop

Address

Unit 11 Graham Industrial Park
Dargan Crescent

Belfast

County Co Antrim

BT3 9LP

Northern Ireland

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Reviews & Testimonials for Bathshack

March 24, 2024

Really disgraceful customer service from this company. Ordered a bathroom suite 3 weeks ago and was told it would be delivered within 7 days..10 at most. Despite calling 4 times no one came back to me so i went to the showroom in Dargan, Belfast. Was told it was in Antrim and i could collect myself. Would not use again.

Review by

David Glover

December 13, 2023

Terrible company to deal with, bought shower taps as part of a big order which are faulty, been given the total runaround since by customer care. Avoid at all costs.

Review by

Tony Dooley

December 11, 2023

Really awful aftercare customer service. They take your money and then absolutely fail you when things go wrong. From the initial order to issues with guarantees and warrantees, I really urge people to avoid this company

Review by

Dan

April 07, 2023

Terrible customer service - and awful communication. A nightmare to get a hold of and when you do they talk their way out of solving the problem. Try make it out as it was your mistake even when you have clear evidence they were in the wrong!
They take a fee to return an item even when they sent an item you didn’t order!

Review by

Faith

November 21, 2022

WORST EXPERIENCE EVER . Bathshack not delivered kit and pay refund after internet bad reviews only. Bathroom kit web7024719 was ordered in Internet on company web site , i spent last two month and hours on phone calls to get my order , there is no way at all , kit wasnt delivered (day was scheduled and we wait all day at home) , tried to get refund money - no refund , only sale person operator available , tried to find management team - no result , tried to get management team location - no result , say "somewhere on the road" , a lot of times was promised to get call back form management team- no any call back . I Got money back but not got any excuse form company about terrible service - seems this is normal for this company . Absolutely not recommend

Review by

Alex Serstjuk

November 09, 2021

BEYOND DISAPPOINTED!!! Ordered toilets about a month ago, noticed bath shack did not include parts to fit the actually toilet and am now waiting over 3 weeks not just for the part but for any sort of an explanation! All I am getting is vague responses that they are chasing this up, how much chasing needs to be down for small parts that I have actually paid for!!!!!! In full!!!! It’s a joke. DO YOUR RESEARCH ON THIS COMPANY! I am
Shocked having read all the poor reviews online. Just unacceptable and totally unfair I cannot move my little girl into her new home as they just will not send me my parts, I cannot buy them anywhere else in ROI as I have tried. It’s a joke. I had to leave my rented accommodation and move back in with my mother due to this I am just beyond upset!!!!!! AVOID AVOID AVOID people!!!!!!

Review by

Aisling Lewis

February 23, 2013

used bathshack for a renovation project recently, was a little concerned about buying items without seeing them first, but was assured by the sales lady i spoke with that i would be impressed with the items when they arrived. I have to say she was right, outstanding value for money and will i definitely use bathshack again.

Review by

Paul Donegan

Bathshack. 1 out of 5 based on 7 ratings.

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Bathshack Serves The Following Areas

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